PRIVACY POLICY
This Privacy Policy was last updated on Monday, April 6, 2026.
Welcome to One Ten West (“we,” “us,” or “our”). Protecting your privacy is a major priority for us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with applicable Canadian privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
1. Information We Collect
We may collect personal information when you visit our website, download our resources, engage with our services, or communicate with us. This information may include:
Name
Email address
Business name and industry
Information voluntarily provided through inquiry forms or diagnostic tools
2. How We Use Your Information
We use collected information for the following purposes:
To provide and improve our services
To communicate with you regarding our offerings, resources, and updates
To respond to your inquiries and requests
To understand how our free resources are being used in order to improve them
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties unless we have obtained your consent or are required to do so by law.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.
7. Your Rights
You have the right to access, correct, or delete your personal information held by One Ten West. If you have any concerns about your data please contact us directly.
8. AI Tools and Data
One Ten West uses AI tools to support the development and delivery of our services. We do not share identifiable client information with AI tools without explicit consent. Anonymized or generalized information may be used to improve our methodology and resources.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. Any updates will be effective immediately upon posting on our website.
10. Contact Information
If you have questions or concerns about this Privacy Policy please contact us through the Next Steps Inquiry Page. Please specify in the provided text boxes your question or concern regarding the Privacy Policy.